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What are the Deployment/Hosting models for ConceptShare?

ConceptShare can be deployed in one of three ways:

Multi-Tenant SaaS: ConceptShare hosts the service on its multi-tenant database. You will be provisioned an account that will be available on a sub-domain.  
V3 - iConceptShare.com (i.e. yourcompany.iconceptshare.com)
V4 - ConceptShare.com (i.e. yourcompany.conceptshare.com)

Single Tenant (Segregated) SaaS: ConceptShare hosts the service on a dedicated database and configuration. ConceptShare can host the application on a URL that you own.

On Premises Deployment: ConceptShare can deploy the entire ConceptShare application on one of your servers.  For this option you will want to ensure your company identifies IT resources to manage the installation and deployment of subsequent update releases in a timely fashion.

 

Product Updates/Releases:

Major or critical releases are pushed to all hosted instances (mulit or single tenant) as soon as they have been validated.  New installer files are made available to On Premise customers and partners, but they are responsible for actioning the update.

Minor Bugs, Enhancements and Features are provided on two schedules: Standard Release Schedule (SRS) or Fixed Release Schedule (FRS).

Everyone on SRS receives all releases as soon as they are available. 

Everyone who has purchased FRS receives releases on a quarterly basis and must coordinate with our Operations team to schedule the implementation of the release on their account (Also known as an FRS Slide).  (Options: Mon. 09:00 - Thurs. 00:00 ET, with 36+hrs notice)  New FRS releases are supported for a maximum length of six months from the date of release.  Many of our integration partners leverage this model to provide ConceptShare to their end customers as it provides a testing period to integrate new features and validate functionality.


To learn more about the deployment options available to your organization please speak to your Deltek Customer Success, or Sales contact.


 

Further Reading:

 

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